Grievance redressal
The named officer for complaints about this site, what to send, and how long we take to answer. Required by the Consumer Protection (E-Commerce) Rules, 2020.
Last changed 2026-09-17
If something on this site is wrong, misleading, or has done you a bad turn, this is the person who has to answer for it. Not a form, not a ticket queue — a named human with a response time published beside their name.
- Grievance officerTBD
- EmailTBD
- PhoneTBD
- Response timeWe acknowledge within 48 hours and resolve within one month.
What to send
The email address you used, the reference we sent you if you have one, and what happened, in your own words. Screenshots help. There is no form to fill in and no case number to quote at us.
We acknowledge in writing, we say who is looking at it, and we tell you the outcome. If the answer is that we got it wrong, the answer is that we got it wrong.
If we do not sort it out
A complaint about personal data can go to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. A consumer complaint can go to the National Consumer Helpline or to the consumer commission for your district. Neither requires our permission and neither costs you anything to start.
Seller details
TBD · TBD
GSTIN TBD · Country of origin: India